What to Expect During Your Visit
If you find yourself and your four-legged friend at Greenbrier Emergency Animal Hospital, it’s either late in the evening or during a weekend, and likely your pet is suffering from an emergency. Within minutes of your arrival, your pet will be assessed for critical or life-threatening injuries. Any animal suffering from these types of injuries will immediately be taken to the treatment room, and supportive care will be initiated. If your animal is stable and a more serious case comes in, please be aware that you may be seen out of the order of your arrival, to accommodate the most serious cases in order of medical priority. However, our goal is to minimize waiting time and have all patients seen by a doctor within 20 minutes of admission.
Once you are welcomed into an exam room, a veterinary technician will perform a brief physical exam on your pet and take a history of the problem. This pertinent information will be relayed to our doctors, who will then examine your pet and determine the best course of action for diagnosis and treatment. An estimate of the proposed plan will be presented to you for your approval, and any questions you may have will be discussed. We may ask that you leave your animal with us for a few hours, or through the night, depending on the seriousness of the problem.
If your animal needs to stay overnight at Greenbrier, we ask that all clients leave a deposit based on the low end of our cost estimate, to ensure that we can continue to provide life-saving care for your animals. It’s important to note that emergency care can often carry a higher cost than at your family veterinarian, since much of the state-of-the-art medical equipment and care at Greenbrier, which help us diagnose and treat your animals, are the same as those used in human hospitals. And since most pets don’t have health insurance, many owners are not financially prepared to deal with an animal in an emergency situation. The staff at Greenbrier understands this, and for that reason we are proud to offer Care Credit (www.carecredit.com), a no-interest payment plan for qualifying applicants.
When your pet is discharged, a technician or a veterinarian will meet with you to go over any medication or bandage instructions. If X-rays were taken, you will receive them in digital format on a CD. As well, all of your animal’s records will be faxed to your family veterinarian, so that they are up to speed on your pet’s status.
We understand how stressful it can be when your pet is involved in an emergency. At Greenbrier, we strive to make your visit as comfortable as possible and to keep you well informed on the status of your pet. Above all, the care for your animal comes first, and we will do everything possible to make sure your pet is safe, supported and stable during their stay at Greenbrier.
© 2010 Greenbrier Emergency Animal Hospital. All rights reserved.
To Dr. Elvira and staff
On sunday March the 7th 2010 I had to rush my 15 week old yorkieshire terrier in she had been assidently dropped on concreat floor . I was not sure if she was going to make it. As soon as i got one foot in the door at greenbriar they took her back and started working on her.. They said it didnt look good but never stopped with the care she was there all night long in Oxygen tent and they never left her side.. then in the morning we would transport her to George Town vet hospital for the same treatment.. to Dr. Peppard..and his staff.. I can not say enough they never lied to me but to all of our surprise Scooter made it .. she is slowly recovering .. I can not thank either of these Vets or hospital staff enough.. I love them all .. may god bless the and there family
Natalie Tillman
Charlottesville virginia
Thank you so much Natalie for your nice review! Glad to hear your little Scooter is doing well! Check back for future posts with veterinary tips and information!
Would you please post names and pictures, along with a bit of a bio, of the vets and other personnel at your hospital? This info would be so useful when having to bring in an acutely sick beloved pet.
Jeanne- Great request, but we have over 22 people that work here and the shifts/staff vary every night. The best thing to do is get on our facebook page and we often post pictures of the staff and comments. This website is more difficult to update. We plan to post a staff list in the future, with qualifications and hobbies, but that is slated for the next website upgrade.
Going to try to get a bio page up in the next month!
where all the comments go
i asked question on dec 30th i believe thee was long lit since 2010 to currents date and look to seee if you replied and long ihave now is 6 commenst and 2010 i was the one about vet saying my cat had scar tissue after bite and had small abbcess please look and reply thank you and God bless
comments should be there. I never delete them.
THANK YOU SO MUCH DR STEWART BUT I CANT FIND THEM I ONLY SEE 9 COMMENT LAST 1 FROM SEPT 2013 BUT DO SEE MINE ,, SO MAYBE PLEASE IF U COULD LOOK WHAT U SAID AND RETYPE IT FOR ME IT WAS DEC30TH I BELIEVE,,, ABOUT MY CAT THAT I TAKE FOR WALKS I THERE WAS CAT UNDER MY PORCH AND HE GOT BIT BROUGHT HIM IN RIGHT AWAY,,,,NEXT DAY GAVE HIM THE ANTIBIOS WAS BETTER BUT NEXT DAY FELT LUMP SO BAM BACK IN NEXT DAY,,, SAID WAIT I SAID NO AND IT WAS STARTING ABCESS,,HE SLIT IN OPEN AND HALF INCH AND DIDNT DO IT IN MIDDLE SO THE BOTTOM WAS HARD TO SQUEEZE ANYWAY ABCESS WAS ROUND AND SIZE OF SAY HALF DOLLAR ONLY AND WAS UNDER SKIN NOTHING ABOVE LIKE I SAID GOT HIM IN EARLY AS U CAN TELL LOVE THIS BIG GUY HE IS 33LBS AND NO NOT AS FAT AS U THINK 11 YEARS OLD PLAYS GO FOR OUR HOUR WALKS 3 TIMES DAY ….LOL OK SORRY SIDE TRACKED ANYWAY AFTER 3 DAYS OF SQUEEZING HE SAID LET THE SLIT HEAL AND WARM COMPRESS WELL AFER 3 DAYS HE HAS LUMP AGAIN UNDER SKIN BUT IS ABOUT 3 INCHES LONG AND 1-2 INCH WIDE AND HARD NOT LIKE THE ABCESS WHICH WAS SOFT SO BACK I WENT HE SAID DONT WORRY ITS SCAR TISSUES AND HE IS FINE ITS BEEN MONTH ITS GOING DOWN SOME BUT STILL WORRIED IT ISNT SCAR TISSUE AND ABCESS MIGHT COME BACK DOE STHIS SOUND RIGHT SCAR TISSUE AND IF SO WILL THAT HEAL OR ALWAYS BE LUMP THERE THANK SO MUCH AND GOD BLESS I KNOW A LOT OF YOUR ANSWERS ARE GET TO VET.. BUT U DO GREAT WORK AND STILL FIND TIME TO HELP PEEPS ON INTERNET GET PIECE OF MIND AGAIN THANK SOO MUCH I KNOW HE WILL JUST SAY SAME THING AND WELL 800 DOLLARS FOR THIS ENOUGH SO DONT WANT 50 MORE TO SAY SAME THING LOL HOPE TO SEE YOUR RESPONSE BUT SINCE IT WENT FROM 2013 TO MINE I SHOULD SEE IT TAKE CARE AND HAVE HAPPY AND HEALTHY NEW YEAR,,,,,,,,,,,JAY
I”m not sure where the comments went. I think the gist of my comment was that it sounds like scar tissue and you should measure it and watch it. If it gets bigger then it needs to be seen again, but if it stays the same or gets smaller then it should be ok. Scar tissue can last for ever or go slowly away. Hope that helps.
god bless u and it has gotten smaller,, a load off my back, now im just worried he might have gotten fiv or lukemia,, i take him he every 6 months for blood work check ups so he is due in march and said thats enough time to tell,, though ,,,could take longer… anyway thank you again u are great and no disrespect but hope i never have to ask you anything again lol take care and wish u and your staff and all the animals u help a happy and healthy new year,,,,,,,,,,,jay
What was the cost to take your pet in